In order to use Right Now Video and to reduce the risk of fraud, Right Now Video (“rightnowvideo.com” or “we”) must ask you to provide us information about yourself. This policy describes the information we collect and how we use that information.
NOTIFICATION OF CHANGES
This policy may be revised over time as new features are added to the Right Now Video or as we incorporate suggestions from our customers. If you check the notification box on the account creation page we will send new offers to you via email. If you do not want to receive emails, please contact us by email asking for removal from the notification list.
CUSTOMER SERVICE CORRESPONDENCE
If you send us correspondence, including emails and form messages we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from Right Now Video to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
PAYMENTS AND CREDIT CARD DETAILS
Right Now Video do not process any payments, instead to ensure that you have the very best security and reliability in the order and checkout process we use PayPal to process your payment. We do not store credit card details on our server.
Right Now Video uses a number of cookies. A cookie is a file that is placed on your device when you visit a website. Our cookies include your cart / basket (so that we keep your basket contents ready for when you return or browse the through the website). We also use Google Analytics to track anonymous information about your usage of our website. This helps us improve our customer website experience. If you want to opt-out of Google Analytics tracking you can click here.
DISCLOSURE TO THIRD PARTIES
Right Now Video will not sell or rent any of your personally identifiable information to third parties.
We disclose information in response to a warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process.
We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
We also use your email address to send you other types of communications that you can control, including the Right Now Video newsletter and customer surveys. You can choose whether to receive some, all or none of these communications.
Any email or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL is not ours and should be treated as unauthorised and suspicious and should be reported to Right Now Video. If you do share your password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and changing your settings, and also contact us right away.
If you have any questions about this privacy statement, Right Now Video information practices, or your dealings with Right Now Video, you can contact us.