Buyer Terms & Conditions

All users of the site must accept and agree to abide by our terms and conditions.

  1. Right Now Video – terms and conditions for online purchases

1.1 Definitions

In these terms and conditions, the following terms shall have the following meanings, unless otherwise stated:

(i) The website – Right Now Video website at

(ii) Registered user – individual who has registered on the Right Now Video website using Personal login

(iii) Item or items – videos branded and completed using information provided by the buyer for commercial use

(iv) Point of sale – the time at which a registered user confirms their intention to purchase the item.

1.2 Right Now Video operates an online platform to supply videos that can be branded for business use.

1.3 The following terms and conditions relate to the purchase of videos via the website and must be accepted to enable access to these videos.

1.4 Right Now Video reserves the right to change these terms and conditions from time to time without prior notification.

  1. General conditions

2.1 All details provided through the site for the purposes of purchasing items are correct at the time of purchase.

2.2 All communication with Right Now Video in respect of the purchase of items should be done through the site or by email to

2.3 As part of the registration process, all users must define a username, provide a valid email address and create a password.  It is the responsibility of the registered user to ensure that every effort is made to keep the registration details secure and not to disclose them to anyone. Usernames cannot be transferred and registered users must not permit, either directly or indirectly, anyone other than themselves to use their username and password for the purchase of items.

2.4 It is the responsibility of the registered user to keep the username, password and contact details up-to-date.

2.5 These terms and conditions shall be governed in all respects by English law as if the contract was wholly entered into and wholly performed within England. The parties hereby submit to the exclusive jurisdiction of the English courts.

  1. Conditions of order processing

3.1 Items may be purchased using the following credit / debit cards: Visa, MasterCard and PayPal

3.2 Prices quoted on the site are inclusive of VAT and represent the price that will be charged to the registered user’s credit or debit card at point of sale.

3.3 The contract is formed between Right Now Video and the registered user at the point of sale and will be confirmed by email to the address supplied through the site. This confirmation email amounts to our acceptance of your offer to purchase the item.

3.4 Whilst Right Now Video makes every effort to ensure the accuracy of prices on the site, errors may occur. Right Now Video will use their best endeavors to correct any errors as soon as possible and to notify registered users of any amendments where such amendment affects their purchase of an item. The registered user will be given the option to cancel their order or to reconfirm the purchase of the item at the amended price. Right Now Video is under no obligation to fulfill a purchase order for an item which was advertised at the incorrect price.

3.5 Purchased items are non-exchangeable, non-transferable and non-refundable except where the registered user can prove that the item was wrongly described or was incorrectly supplied.

3.6 Any item which is found to be incomplete or not as described should be notified to Right Now Video by email to as soon as possible but no later than 14 days after point of sale. Right Now Video will take reasonable steps to provide an amended item within 14 days of notification or refund the cost of the item.

3.7 It is the responsibility of the registered user to submit refund claims within 14 days of point of sale. Refunds will be at the discretion of Right Now Video and will be re-credited to the debit / credit card originally used for the purchase of the item. Such refunds will be processed within 14 days of receipt of the claim. Right Now Video reserves the right to refuse a refund and their decision is final.

3.8 Once the item has been made available to the registered user, cancellations will not be accepted unless covered by clause 3.7 above.

3.9 Right Now Video accepts no liability beyond a refund of the cost of the item.


  1. Intellectual property, copyright notices and logos

4.1 For the purposes of these terms and conditions, Intellectual Property means patents, rights to inventions, copyright and related rights, rights in goodwill or to sue for passing off, rights in designs, rights in computer software, database rights, trade marks, trade names and domain names, rights in confidential information (including know-how and trade secrets) whether registered or unregistered and including all applications (or rights to apply) for, and renewals and extensions of, such rights and all similar or equivalent rights or forms of protection which may now or in the future subsist in any part of the world.

4.2 Intellectual Property appearing on the site which is the copyright of Right Now Video or of the author asserting copyright as it appears alongside the publication, must not be used, distributed, sold, adapted or reproduced in any medium without licence.

4.3 The use of the Right Now Video logo indicates that the material was developed from the resources of the Right Now Video organisation.

Affiliate Programme Terms & Conditions


To enrol in the affiliate program, you must register to become a Right Now Video Affiliate. All customers who register will automatically be enrolled to our affiliate program.

Affiliate URL

Once registered; In your my account area you will be issued a special URL along with marketing banners. These will be unique to you and you only, and will allow you to be paid for affiliate referrals.


Affiliates will receive up to 10% of the revenue as a commission from orders placed through properly coded Affiliate links (unless noted otherwise for a particular product). Commissions may change at the discretion of Right Now Video, commissions may increase during limited time special promotions, but they will return thereafter to the regular commission rate.

For a sale to generate a commission to an Affiliate, the customer must complete the order form and remit full payment for the product ordered through the secure order system. Word of mouth referrals will not result in an affiliate commission being generated. Commissions will only be paid on sales that are made when the customer clicks through qualified, correctly structured Affiliate links. Properly coded links are the sole responsibility of the affiliate.


Right Now Video pays affiliates via a PayPal account, provided to us when a member joins. If the PayPal email changes, it is the responsibility of the affiliate to notify the Affiliate Programme to ensure proper commission payments. We will not resend payments returned due to incorrect payment email addresses.

Payment of commissions earnt will be paid on the last day of each calendar month. We reserve the right to delay / defer payments or alter this date at any time.

Order Fulfillment

Right Now Video will be solely responsible for processing every order placed by a customer via Affiliate links. Affiliates are not authorised to collect payments or sell any Right Now Video products from other websites as a “reseller” and no “resale” rights are granted in any way. Affiliates are not authorised to give away free of charge copies of any of Right Now Video products. Right Now Video will also be solely responsible for all customer service enquiries.

Customers who purchase products and services through the Right Now Video Affiliate Programme will be deemed to be customers of Right Now Video. Accordingly, all rules, policies, and operating procedures concerning customer orders and service will apply to those customers. We may change our policies and operating procedures at any time. Prices and availability of our products and services may vary from time to time. Right Now Video policies will always determine the price paid by the customer.

Qualifying Sites

Right Now Video reserves the right to refuse any user entry into the Right Now Video Affiliate Programme based on site content. Sites that do not qualify for the Affiliate Program include sites which:

  • Promote sexually explicit materials
  • Promote violence
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
  • Promote illegal activities
  • List coupon codes or discounts that were not officially provided to them by Right Now Video. Want to promote a coupon? Contact us and we can work with you. You may not promote coupon codes you may have found elsewhere online. Doing so can result in the termination of your affiliate account and withholding of affiliate payments for violating our affiliate agreement.
  • Infringe or otherwise violate any copyright, trademark, or other intellectual property rights of Right Now Video or any other site.

Permitted Usage

The following are permitted uses of the Right Now Video brand and marketing resources

  • Affiliates are permitted to use the graphical banners and design resources located in your my account area. If a specific size banner ad is not available, the affiliate may contact Right Now Video and request a new banner graphic be added to the available resources.

Prohibited Usage

The following cases are prohibited and are grounds for immediate termination of the affiliate account.

  • Affiliates may not use the Right Now Video logo, logo marks or other Right Now Video website/branding imagery in a header graphic or in any way as to indicate they are officially affiliated or partnered with Right Now Video.
  • Affiliates may not promote coupons that were not provided to them personally by Right Now Video. Want to promote a coupon? Contact us and we can work with you. You may not promote coupon codes you may have found elsewhere online. Doing so can result in the termination of your affiliate account and withholding of affiliate payments for violating our affiliate agreement.
  • Affiliates may not host or promote “coupon stacking” sites where customers may combine coupons to receive additional discounts.

Anti-Spam Policy

Right Now Video strictly prohibits affiliates from using spam email and other forms of internet abuse (including spamming forums, blogs, twitter, facebook and other social media outlets) to seek sales. Spam is defined as including, but not limited to, the following:

  • Electronic mail messages addressed to a recipient with whom the sender does not have an existing business or personal relationship or is not sent at the request of, or with the express consent of, the recipient through an opt in subscription;
  • Messages posted to Usenet, forums, Twitter, Facebook and message boards that are off-topic (unrelated to the topic of discussion), cross-posted to unrelated newsgroups, posted in excessive volume, or posted against forum/message board rules. Be conscious of forum rules! If a forum owner or moderator complains that an affiliate has spammed, the affiliate account may be permanently terminated after investigation.
  • Content posted on free blog websites for the sole purpose of keyword spamming, or comments posted to legitimate blogs that violate the comment policy of the blog owner.
  • Solicitations posted to chat rooms, or to groups or individuals via Internet Relay Chat or “Instant Messaging” system;
  • Certain off-line activities that, while not considered Spam, are similar in nature, including distributing flyers or leaflets on private property or where prohibited by applicable rules, regulations, or laws.

Right Now Video, may undertake, at its sole discretion and with or without prior notice, the following enforcement actions:

  • Account Termination: Upon the receipt of a credible complaint, the Right Now Video Affiliate Programme manager may investigate the complaint, and if necessary, will then terminate the affiliate account of the individual implicated in the abuse. Termination results in the immediate closure of the member and affiliate account, the loss of all referrals, and the forfeiture of any unpaid money on account. At Right Now Video’s discretion, termination may not only result in being banned from the affiliate programme.

If you wish to report a violation of our Anti-Spam Policy, please forward all relevant evidence via our contact form.

Relationship of Parties

Affiliates are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. Affiliates have no authority to make or accept any offers or representations on our behalf. Affiliates will not make any statement, whether on their sites or otherwise, that reasonably would contradict this statement.

Term and Termination

The term of this Agreement will begin when you accept and will end when terminated by either party. Either Right Now Video or the affiliate may terminate this Agreement at any time, with or without cause. Upon the termination of this Agreement for any reason, all licenses granted hereunder shall immediately terminate and you will immediately cease use of, and remove from Affiliate’s Website, all links to the Right Now Video websites, and all Right Now Video trademarks and logos, other Right Now Video marks and all other materials provided in connection with this programme.

Limitation of Liability

Right Now Video will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, expenditures or data) arising in connection with this Agreement or the Programme, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Programme will not exceed the total commissions paid or payable to the affiliate under this Agreement.


We make no express or implied warranties or representations with respect to the Affiliate Programme or an affiliate’s potential to earn income from the Affiliate Programme. In addition, we make no representation that the operation of the websites or the Affiliate links will be uninterrupted or error-free, and Right Now Video will not be liable for the consequences of any interruptions or errors.


Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.

If any of the provisions of this Agreement are determined by a court to be unenforceable, they shall be severed from this Agreement, and the remaining provisions shall remain in full force and effect.

By signing up with the Right Now Video Affiliate Programme, you acknowledge that you have read this agreement and agree to all its terms and conditions. You have independently evaluated this programme and are not relying on any representation, guarantee or statement other than as set forth in this agreement.

Video Reseller Terms & Conditions